Privacy Policy for Bridge Street Guest Rooms

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At Bridge Street Guest Rooms, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our hotel services, website, or mobile applications. By using our services, you consent to the practices described in this policy.

Information We Collect:

1. Personal Information: We may collect personal information such as your name, contact details, payment information, and any special requests when you make a reservation or check-in.

2. Guest Preferences: To enhance your stay, we may collect information about your room preferences, dietary restrictions, and other requests.

3. Online Activity: We gather data on your interactions with our website and mobile apps, including IP addresses, browsing history, and cookies. This helps us improve your online experience.

4. Communication: We may store correspondence when you contact us via email, phone, or through our website.

How We Use Your Information:

1. Reservation and Stay: We use your personal information to process reservations, check-ins, and check-outs, as well as to fulfil any special requests or services during your stay.

2. Communication: We may use your contact information to send booking confirmations, updates, and promotional materials if you've opted in to receive them.

3. Improvement: Your feedback and data help us enhance our services, tailor your experience, and improve our website and mobile apps.

4. Security: We take measures to protect your data from unauthorized access, fraud, or other security breaches.

 

Disclosure of Your Information:

 

We do not sell or rent your personal information to third parties. However, we may share your data with:

 

- Service Providers: To provide services like payment processing, room cleaning, or technical support.

- Legal Obligations: If required by law, we may disclose your information to comply with legal processes

Your Choices:

- You can update your personal information by contacting us directly.

- You can opt out of marketing communications at any time by following the instructions provided in such messages.

Cookies:

Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies or receive notifications when they are being used.

Children's Privacy:

Our services are not intended for children under 13 years of age. We do not knowingly collect or process information from children.

Updates to Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices. Any updates will be posted on our website.

Contact Us:

If you have questions or concerns about our privacy practices, please contact us at [Your Contact Information].

 

Effective Date: June 2023

Thank you for choosing Bridge Street Guest Rooms. We value your trust and look forward to providing you with an exceptional stay.